Privacy Policy

Effective date: July 1, 2026 | Last updated: July 1, 2026

This Privacy Policy explains how California Bathrooms, Inc. ("California Bathrooms," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit californiabathroom.com (the "Site"), call us, text us, request an estimate, or otherwise do business with us. It also describes the privacy rights available to California residents and how to exercise them.

By using the Site or submitting information to us, you agree to the practices described in this policy. If you do not agree, please do not use the Site or submit information to us.

1. Who We Are

California Bathrooms, Inc. is a licensed residential remodeling contractor based in San Diego, California, specializing in bathroom and wet-area remodeling. We operate under California Contractors State License Board (CSLB) license number 1086293. Our contact information is in Section 18.

2. Information We Collect

We collect the categories of personal information below. Not every category applies to every person, and how much we collect depends on how you interact with us.

Category | Examples

Identifiers and contact information | Name, mailing address, email address, phone number, and information you provide when you request an estimate or contact us.

Property and project information | Your home or project address, details about your bathroom or wet area, photos of the space, measurements, product selections, and scope preferences.

Financial and financing information | If you apply for financing, information needed to route your application to a third-party lender. Financing applications are processed by the lender, and we do not retain your full financial account or credit information.

Internet and device activity | IP address, browser type, device identifiers, pages viewed, referring pages, and interactions with the Site, collected through cookies and similar technologies (see Section 6).

Communications and audio | The content of emails, text messages, form submissions, and, where you are notified, recordings of phone calls (see Section 8).

Inferences | Conclusions we may draw from the above, such as your likely interest in a product or service, used to serve you better.

We do not intentionally collect sensitive personal information such as Social Security numbers, government identifiers, precise geolocation, or health information through the Site. If a third-party financing partner requires such information, it is collected directly by that partner under its own privacy policy.

3. How We Collect Information

Directly from you when you fill out a form, request an estimate, call or text us, email us, apply for financing, or speak with our team in your home.

Automatically when you use the Site, through cookies, pixels, analytics, and advertising technologies described in Section 6.

From third parties such as advertising and lead-referral partners who share your inquiry with us after you request information about bathroom remodeling, and service providers who help us verify or enrich contact information.

4. How We Use Your Information

We use personal information to:

Respond to your inquiries and schedule and conduct in-home consultations and estimates.

Prepare proposals, design your project, order materials, and complete your remodel.

Communicate with you about your project, appointments, and service, including by phone, email, and text message.

Send you promotions, offers, and updates where you have agreed to receive them (see Section 7).

Process financing requests by routing them to a third-party lender at your direction.

Operate, maintain, secure, and improve the Site and our services.

Measure and improve our marketing, including understanding which channels bring us customers.

Comply with legal obligations, enforce our agreements, and protect our rights, property, and safety and those of others.

5. How We Share Information

We do not sell your personal information for money. We share personal information only as described here:

Service providers that perform functions on our behalf, such as customer relationship management, telephone and text messaging, scheduling, website hosting, job photo documentation, analytics, and marketing. These providers are contractually limited to using your information to provide services to us.

Financing partners when you ask us to submit a financing application.

Trade partners and suppliers as needed to order materials and complete your project.

Advertising and analytics platforms, such as Google and Meta, through cookies and pixels on the Site (see Section 6). Under California law, some of these disclosures may be treated as "sharing" personal information for cross-context behavioral advertising. You can opt out as described in Section 11.

Legal and safety disclosures when required by law, subpoena, or court order, or to protect the rights, property, or safety of California Bathrooms, our customers, or others.

Business transfers in connection with a merger, acquisition, financing, or sale of assets, subject to this policy.

6. Cookies, Analytics, and Advertising Technologies

The Site uses cookies, pixels, tags, and similar technologies to make the Site work, understand how it is used, and support our advertising. These may include analytics and advertising tools provided by third parties such as Google (Google Analytics and Google Ads) and Meta (the Meta Pixel). These tools may collect your IP address, device and browser information, and information about the pages you view and the actions you take on the Site, and may transmit that information to the third-party provider.

You can control cookies and tracking through the consent tool presented on the Site and through your browser settings. Where required, we honor the Global Privacy Control (GPC) signal as a valid request to opt out of the sale or sharing of your personal information for the browser on which it is enabled.

You can also opt out of certain advertising cookies through the tools offered by the Digital Advertising Alliance at optout.aboutads.info and adjust ad settings directly with Google and Meta. Blocking some cookies may affect how the Site functions.

7. Text Messaging (SMS and MMS)

If you provide your mobile number and agree to receive text messages, California Bathrooms may send you text messages related to your inquiry, appointments, project, and, where you have consented, promotions and offers.

Consent is not a condition of purchase. You are not required to agree to receive marketing texts in order to buy anything from us.

Message frequency varies based on your interaction with us.

Message and data rates may apply depending on your mobile carrier and plan.

To stop receiving text messages, reply STOP to any message at any time. You may receive one final message confirming your opt-out.

For help, reply HELP or contact us at (619) 649-8918 or privacy@californiabathroom.com.

Carriers are not liable for delayed or undelivered messages.

We do not share mobile phone numbers collected for text messaging with third parties for their own marketing purposes. Your consent to receive text messages is used only to deliver the messages described here.

8. Phone Calls and Call Recording

We may record or monitor phone calls with our team for quality, training, and record-keeping. California is a two-party consent state, which means we will notify you at the start of a call if it may be recorded. If you do not wish to be recorded, tell us and we will continue without recording or arrange another way to communicate.

9. Data Retention

We keep personal information for as long as needed to fulfill the purposes described in this policy, including to serve you, complete and warranty your project, maintain business and financial records, and comply with legal obligations. Retention periods vary by the type of information and the purpose for which it was collected. When information is no longer needed, we take reasonable steps to delete or de-identify it.

10. Your California Privacy Rights

Depending on your circumstances and applicable law, California residents may have the following rights regarding personal information we hold about them:

Right to know the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties with whom we share it.

Right to delete personal information we have collected from you, subject to legal exceptions.

Right to correct inaccurate personal information we maintain about you.

Right to opt out of the sale or sharing of your personal information (see Section 11).

Right to limit the use and disclosure of sensitive personal information, to the extent we process any.

Right to non-discrimination for exercising your privacy rights. We will not deny you services, charge you a different price, or provide a different level of service because you exercised a right.

How to exercise your rights

Submit a request by emailing privacy@californiabathroom.com or calling (619) 649-8918. To protect your information, we will take reasonable steps to verify your identity before fulfilling a request, which may include confirming information we already have on file. You may use an authorized agent to submit a request on your behalf with proof of authorization.

We will acknowledge your request within 10 business days and respond within 45 calendar days. If we need more time, we will notify you and may extend our response by up to an additional 45 days.

11. Do Not Sell or Share My Personal Information

We do not sell your personal information for money. Because the Site uses third-party advertising and analytics cookies, some disclosures may be considered "sharing" for cross-context behavioral advertising under California law. To opt out:

Use the cookie consent controls on the Site to decline advertising and analytics cookies.

Enable the Global Privacy Control (GPC) in a supported browser or extension, which we honor as an opt-out request for that browser.

Email us at privacy@californiabathroom.com with the subject line "Do Not Sell or Share My Personal Information."

12. California "Shine the Light"

California Civil Code Section 1798.83 permits California residents to request, once per year, information about personal information we disclosed to third parties for their own direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing. To make an inquiry, contact us at privacy@californiabathroom.com.

13. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, alteration, and destruction. Information you submit through the Site is transmitted using encryption. Access to personal information within our organization is limited to team members who need it to do their jobs. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

14. Children's Privacy

The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 16 years of age. If you believe a child has provided us personal information, contact us at privacy@californiabathroom.com and we will delete it.

15. Third-Party Websites

The Site may link to third-party websites, such as financing partners or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any site you visit.

16. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be posted on this page. Your continued use of the Site after an update means you accept the revised policy.

17. Accessibility

If you need this policy in an alternative format, contact us at privacy@californiabathroom.com or (619) 649-8918 and we will work to accommodate your request.

18. Contact Us

If you have questions about this Privacy Policy or how we handle your information, or to exercise your privacy rights, contact us:

California Bathrooms, Inc.

8250 Ronson Rd

San Diego, CA 92111

Phone: (619) 649-8918

Email: privacy@californiabathroom.com

CSLB License No. 1086293